Madera Uniform Returns Policy
How To Return An Item
Your item must be in its original unused
condition to be returned, unless there is a manufacturer defect. You must
return the item within 30 days of your purchase. A refund will be issued within
15 days after your item has been processed with our returns department.
- Please email firstname.lastname@example.org with your online
Order # to request a refund.
Mail your returned item to:
Returns Department Order #
637 W Main St
Merced, CA 95340
(Include in your package a signed letter stating the reason for your return and
the original receipt where applicable)
Madera Uniform are unable to accept
responsibility for returns that do not arrive at the above address, we advise
that you use a tracked shipping method for your returns.
Some items cannot be returned if they are
opened. Merchandise that has been washed, worn, used, damaged or altered will
not be accepted for return or exchange.
We are unable to accept returns or give refunds for any item that has been
personalized and altered specifically for you (i.e. hemming, adjusting waist
bands, shortening sleeves, etc).
No returns or exchange of worn and/or laundered items (manufacturer defect
Equipment can be exchanged or returned for
full purchase credit if in original condition and packaging.
If your clothing item is in 'like new'
condition, with its original tags, you may exchange your clothing item for a
different size or color. You will not be subject to a restocking fee in this
case, but you will have to pay return shipping.
Return requests after 5 days of receipt of
items may be subject to a 10% restocking fee, at our discretion. If applicable,
this will be deducted from your refund.
Shipping costs for returns are not
refundable, unless the return is related to our error.
Changes to This Returns Policy
We may amend this Internet Returns Policy
from time to time. Please check back for updates.
Last Updated: This Returns Policy was last updated on 10/28/2016.