ABOUT MADERA UNIFORM
With 20 years experience in the industry, Madera Uniform is a
Certified Small Business with the State of California (www.eprocure.dgs.ca.gov)
and part of the Metro Uniform group operating from 3 California locations, Madera, Fresno and Merced.
We provide uniforms and equipment to many
Departments, members of the US Armed Forces, Law Enforcement and Public
Safety Professionals who trust us to provide their essential gear and
supplies.
We are currently full service uniform dealers for: CDCR, CHP, Fresno County Sheriff, Fresno PD, Fresno Probation, Cal Fire,
Clovis PD, Selma Pd, American Ambulance, Community Hospital Security,
Valley Children's Security.
Our customers include:
Madera County Sheriff, Madera County Corrections, Madera Police
Department, Fresno Sheriff Office FSO, Fresno County Sheriff and Fresno
Police Department California Highway Patrol, Chowchilla Police
Department, Madera County Probations, Pistoresi Ambulance, American
Ambulance, Riggs Ambulance, Edison, Evapco, Cal Trans, Mission Bell,
JBT, FMC, TESLA, Crop Production Services, California Cadet Corp.,
Madera School CNA Nursing Program, Fresno City College Police Academy,
Fresno City College Fire Academy, Los Banos Police Department, Atwater
Police Department, FBOP Federal Buerau Of Prisons, Merced Correction,
Kerman Police, CCWF, VSPW, Veterans Affairs Police, VA Police, FUSD
transportation, Fresno Unified, Madera Unified school district.
Thank you for your valued business!
We pride ourselves in Serving Those Who Serve.
PERSONALIZATION, EMBROIDERY AND ALTERATIONS
Patches, name tapes, embroidery, and more! We supply embroidery and uniform alterations with a high quality finish.
SHIPPING
Dispatch
From Our Locations & Expected Delivery Times
Orders received Monday-Friday by 3pm PDT Monday-Friday of
in-stock, non-personalized items are normally dispatched from our locations
within 2 days.
All orders are shipped from our locations in Central Valley, CA (Zip 93638). If
items are not in-stock you will receive an email with an estimated delivery
date. UPS Ground is our customers most frequently selected shipping method to
standard US locations, however for expedited shipping we offer USPS Priority
Mail.
Given the sensitive nature of our products, we prefer to ship to a
location where someone will be able to physically receive the package or
to a lock box.
Delivery
Times by Service Provider
USPS
Priority Mail
– Delivery times to standard US
locations are 1-3 business days.
UPS
Ground
- Delivery times to standard US locations vary by
region and take 3-6 business days.
Military APO/FPO Shipping is also available on request.
International Shipping is available on request - for a flat fee of $50, email info@lawuniform.com for further information. Please note that we cannot be responsible for duties payable on international shipments.
FREE
In-Store Pick Up Option
- available
from our three California locations, Fresno, Merced or Madera. Once you have
selected this option at check out you will receive an email from us to confirm
your chosen pick up location and let you know when your package is ready to
collect. Please see
store locations and opening times.
All shipping times are counted in business
days only, Saturday/Sunday and holidays are not counted as business days and
online orders received on these days will be processed on the next business day.
Delivery
Times - Exceptions
Occasionally delivery times
may need to be extended due to the following exceptions, if so you will be
contacted by email to advise of revised delivery dates.
PERSONALIZATION
Please expect an extended
delivery date if your items require personalization (i.e. patches, name tapes,
embroidery, etc.).
PROOF OF OCCUPATION
Because of the unique
protective aspect of Law Enforcement and Public Safety some items will require
proof of occupation to process your order. A current departmental I.D. or
letter of acceptance will be required to process any order with departmental
insignia. If I.D. is required for your order, we ask that you supply it to us
promptly to avoid any delay in shipping delivery times for your order.
BACK ORDERS
If an item goes on
manufacturer back order we will ship you the part of your order that is in
stock and charge for shipping. When the item becomes available we will ship you
the rest of your order. You will not be charged any additional shipping for the
second shipment.
For further information please see our
Shipping Policy.
HOW TO RETURN AN ITEM
Your item must be in its original unused
condition with its original tags to be returned, unless there is a manufacturer defect. You must
return the item within 14 days of your purchase. A refund will be issued within
15 days after your item has been processed with our returns department.
- Please email devin@lawuniform.com with your online
Order # to request a refund.
-
Mail your returned item to:
Madera Uniform
Returns Department Order #
637 W Main St
Merced, CA 95340
Complete and sign the
Return Form and include in your return package.
Madera Uniform are unable to accept
responsibility for returns that do not arrive at the above address, we advise
that you use a tracked shipping method for your returns.
For further information, please see our Returns Policy.
YOUR I.D.
Products including Departmental Insignia - Must Send ID - due to the unique protective aspect of Law Enforcement and Public Safety
some products will require proof of occupation - I.D. to process your order.
Also a signature is required on delivery of a package containing
products with Departmental Insignia.
For products including Departmental Insignia you need to provide:
- A cell phone picture or scan of your drivers license and
- A cell phone picture or scan of your Departmental ID or Academy ID/Acceptance Letter
EMAIL your ID to: info@maderauniform.com
PLEASE
NOTE: For all orders requiring proof of occupation (ie orders including
Departmental Insignia) if we do not receive your I.D. within 15 days of placing your online order, we regret the order will be cancelled.